A culture of kindness can supercharge your workplace or organization making it not only a great and rewarding place to work, but also, driving better performance, innovation and results.
Studies show that kindness at work can:
- Increases productivity
- Increases employee or individual engagement
- Improves customer satisfaction
- Improves the bottom line
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Articles and References
Seppälä , Emma. “The Surprising Link Between Compassion And Success.” Fast Company, Fast Company, 21 Dec. 2016, http://www.fastcompany.com/3055668/the-surprising-link-between-compassion-and-success.
Elton, Chester. “5 Random Acts of Kindness That Are Great for Business.” LinkedIn, 2014, http://www.linkedin.com/pulse/20141205160304-39785422-5-random-acts-of-kindness-that-are-great-for-business/.
Liebenguth, Karen. “Leadership: Why Kindness Is an Underrated Quality at Work.” HRZone, 26 June 2018,
http://www.hrzone.com/lead/culture/leadership-why-kindness-is-an-underrated-quality-at-work.
Lindsey, Jaclyn. “Why Kindness Is The Answer To Workplace Woes.” Forbes, Forbes Magazine, 28 Nov. 2017,
http://www.forbes.com/sites/break-the-future/2017/11/28/why-kindness-is-the-answer-to-workplace-woes/#6cafe03726bb.
Schwantes, Marcel. “The Secret to a Happier Workplace May Be Found in This Ignored Virtue, Says Science.” Inc.com, Inc., 7 Sept. 2016, http://www.inc.com/marcel-schwantes/think-kindness-in-the-workplace-is-too-soft-science-disagrees.html.
Spaulding, Jennifer. “Science Proves Kindness Is Your Competitive Advantage.” Forbes, Forbes Magazine, 12 Mar. 2018, http://www.forbes.com/sites/ellevate/2018/03/06/science-proves-kindness-is-your-competitive-advantage/#5ff15f3b4b20.
Williams, David K. “Nice Companies Really Do Finish First.” Forbes, Forbes Magazine, 4 June 2016, http://www.forbes.com/sites/davidkwilliams/2016/05/31/nice-companies-really-do-finish-first/#2db9ef013115.
Books
Baker, William F., and Michael O’Malley. Leading with Kindness: How Good People Consistently Get Superior Results. Amacom, 2008.
Haskins, Gay, et al. Kindness in Leadership: Edited by Gay Haskins, Mike Thomas and Lalit Johri. Routledge, 2018.
McIvor, Olivia. The Business of Kindness: Twelve Habits That Build Collaborative Cultures. FairWinds Press, 2015.
Thaler, Linda Kaplan, and Robin Koval. The Power of Nice: How to Conquer the Business World with Kindness. Virgin Digital, 2011.