A culture of kindness can supercharge your workplace or organization making it not only a great and rewarding place to work, but also, driving better performance, innovation and results.
Studies show that kindness at work can:
- Increases productivity
- Increases employee or individual engagement
- Improves customer satisfaction
- Improves the bottom line
Articles and References
Seppälä , Emma. “The Surprising Link Between Compassion And Success.” Fast Company, Fast Company, 21 Dec. 2016, http://www.fastcompany.com/3055668/the-surprising-link-between-compassion-and-success.
Elton, Chester. “5 Random Acts of Kindness That Are Great for Business.” LinkedIn, 2014, http://www.linkedin.com/pulse/20141205160304-39785422-5-random-acts-of-kindness-that-are-great-for-business/.
Liebenguth, Karen. “Leadership: Why Kindness Is an Underrated Quality at Work.” HRZone, 26 June 2018,
Lindsey, Jaclyn. “Why Kindness Is The Answer To Workplace Woes.” Forbes, Forbes Magazine, 28 Nov. 2017,
Markuson, Lisa. “Kindness In Business.” Likeable Local Blog, 28 May 2015, http://blog.likeablelocal.com/kindness-in-business.
Schwantes, Marcel. “The Secret to a Happier Workplace May Be Found in This Ignored Virtue, Says Science.” Inc.com, Inc., 7 Sept. 2016, http://www.inc.com/marcel-schwantes/think-kindness-in-the-workplace-is-too-soft-science-disagrees.html.
Spaulding, Jennifer. “Science Proves Kindness Is Your Competitive Advantage.” Forbes, Forbes Magazine, 12 Mar. 2018, http://www.forbes.com/sites/ellevate/2018/03/06/science-proves-kindness-is-your-competitive-advantage/#5ff15f3b4b20.
Williams, David K. “Nice Companies Really Do Finish First.” Forbes, Forbes Magazine, 4 June 2016, http://www.forbes.com/sites/davidkwilliams/2016/05/31/nice-companies-really-do-finish-first/#2db9ef013115.
Baker, William F., and Michael O’Malley. Leading with Kindness: How Good People Consistently Get Superior Results. Amacom, 2008.
Haskins, Gay, et al. Kindness in Leadership: Edited by Gay Haskins, Mike Thomas and Lalit Johri. Routledge, 2018.
McIvor, Olivia. The Business of Kindness: Twelve Habits That Build Collaborative Cultures. FairWinds Press, 2015.
Thaler, Linda Kaplan, and Robin Koval. The Power of Nice: How to Conquer the Business World with Kindness. Virgin Digital, 2011.